Onja App Privacy Statement

Onja and its affiliates (“we”, “our”, or “us”) are committed to protecting your personal data privacy in line with the Data Protection Act of Kenya (2019), Data Protection Regulations (2021), and the GDPR.

1. Collection of Personal Data

While using the Onja App (e.g., placing orders or checking in), we may collect details such as your name, contact info, and login credentials. Providing data is voluntary, but some services may not work without it.

2. Purposes of Collecting Personal Data

• Provide and improve food ordering, check-in, and related services.
• Verify your identity and secure your account.
• Communicate with you regarding orders or support.
• Research and improve our services and user experience.
• Comply with laws or regulations.
• Protect our rights, property, and users from misuse.

3. Sharing and Transfer of Data

Your data may be shared with affiliates, trusted service providers, loyalty partners, or legal authorities. Some may be outside Kenya, but your data will remain protected.

4. Retention of Personal Data

We keep your data only as long as necessary. Data no longer required will be securely deleted.

5. Security of Personal Data

We use safeguards to protect your data, but no transmission over the internet is 100% secure. You share data at your own risk.

6. Links to Third-Party Services

The Onja App may link to external sites not covered by this Privacy Statement. Please review their privacy policies.

7. Cookies & Usage Data

We may use cookies to improve app performance. You can disable cookies in your device settings, but some features may not function properly.

8. Access & Correction of Data

9. Geolocation Data

With your consent, we may collect location data to provide nearby services. You can withdraw consent anytime via your device settings.

10. Updates

We may update this Privacy Statement occasionally. If changes affect how we use your data, you’ll be notified through the app.